MPI Clearance Services Facilities
Office Contacts and Locations:
- Whangarei
Phone: +64 9 430 7848
Facsimile: +64 9 430 7849
Location: 35 Norfolk St
PO Box 503
Whangarei - Auckland Wharf
Auckland Wharf will handle all on-wharf inspections.
NB: Applications should be sent to the Risk Profiling Group as per normal.
Phone: +64 9 909 3019
Facsimile: +64 9 909 3008 or +64 9 909 3009
Location: 23 Quay Street,
PO Box 39,
AucklandTeam Leader: Rachel Barker - 029 909 3006
Team Manager: Sharon Tohovaka - 029 909 3516
- Auckland Metro Group (Inspections)
This group have responsibility for all mobile (at Transitional Facility) inspections in Auckland. This includes containers, vehicles, fresh produce, express courier freight and consolidated sea cargo. This also includes personal effects inspections at residence.
North Cargo Manager:
Stu Rawnsley - 09 909 3046Team Manager:
Mervyn Alexander - 029 909 8529Team Leaders:
James Reed - 029 909 2716
Leyton Hackney - 021 243 7110
Nicole Cairns - 029 909 8649Unaccompanied baggage, Forest Products, Sea Containers, Asian Foodstuffs/Traditional Chinese Medicines, Used Vehicles & Machinery/Tyres/Car Parts, Seed & Grain, Unaccompanied Personal Baggage, Fresh produce, Cut Flowers and Nursery Stock.
- Auckland Air Cargo
A public counter will operate solely for Private Importers who need to gain clearance for freight at Air Cargo (such as live animals or personal effects).
This site handles all on-site inspections of air freight, all air freight and courier manifests and BACC production for Air Freight Fresh Produce.
NB: Please do not send applications for BACCs except Air Freight Fresh Produce as delays will occur.
Phone: 09 909 8631
Facsimile:09 256 0452
Location: Ogilvie Crescent
PO Box 53-066
Auckland International AirportNorth Cargo Manager:
Stu RawnsleyTeam Manager:
Mervyn Alexander - 029 909 8529Team Leader:
Dunja Hassencamp - 029 909 8529 - Risk Profiling Group (Auckland Clearance Centre)
Phone: 09 909 3030
Facsimile: 09 909 8584Locations:
Auckland Biosecurity Centre – Tom Pearce Drive, Auckland International Airport
o Mon-Fri: 0830-1630
o Sat: 0830-1230 Custom House - 50 Anzac Ave Auckland CBD
o Mon-Fri: 0830-1630These public counters are for private importers only.
NB: Commercial consignments submitted by agents can be submitted over the counter but will not be processed at the counter, instead these consignments will be added to the existing work queue and the BACC's returned by fax.
This group will handle all BACC production for both Air and Sea Cargo and Courier freight (except Air Cargo fresh produce). This group is also responsible for the Approval of Temporary Transitional Facilities and the Sea Container Audits.
Team Leader: Fiona Stewart 029 909 3045
Team Manager: Jim McLaggen 09 909 3044
- Facilities Approval Group (Auckland)
The facilities approval group is accountable for the monitoring and approval of MAF Approved Transitional Facilities (ATF's) within the Auckland Area. This Group is also responsible for the monitoring and approval of containment facilities (including Post Entry Quarantine Facilities) in the Auckland Area.
The processing of applications for approval will vary depending on the type of approval requested. At a minimum please allow 1 month.
NB: For Temporary Facility Approvals please refer to the Risk Profiling Group
Phone: 09 909 3030
Facsimile: 09 909 8558Team Manager: Tania Marinas 029 909 8525
- Hamilton
Phone: +64 7 957 8328
Facsimile: +64 7 957 8317
Location: Campbell Block
Ruakura Research Centre
East Street
PO Box 966
Waikato Mail Centre
Hamilton - Tauranga
Phone: +64 7 927 5700
Facsimile: +64 7 927 5701
Location:124 Hull Road
PO Box 5152
Mount MaunganuiTeam Leader: Alan Kirkpatrick
Team Manager: Grant Weston
- Gisborne
Phone: +64 6 867 6888 or +64 29 8944521
Facsimile: +64 6 867 9325
Location: 1105d Back Ormond Road
Gisborne
- Napier
Phone: +64 6 835 4229
Facsimile: +64 6 835 9125
Location: Level 1, 215 Dunvagen House
PO Box 348
Napier - Palmerston North
Phone: +64 6 351 7951
Facsimile: +64 6 351 7952
Location: Palmerston North Airport
PO Box 5256
Terrace End
Palmerston North - New Plymouth
Phone: +64 6 759 1670
Facsimile: +64 6 759 1671
Location: 2-8 Bayly Road
PO Box 794
New Plymouth 4340 - Wellington
Phone: +64 4 894 4213
Facsimile: +64 4 894 4201
Location: Centreport House
Waterloo Quay
Port Wellington
PO Box 3042
WellingtonTeam Leaders: Andrew Curtis & Antony Owen
Team Manager: Andrew Spelman
- Nelson
Phone: +64 3 545 7774
Facsimile: +64 3 545 7775
Location: 10 Low Street
Port Nelson
PO Box 7041
Nelson - Christchurch (Cargo)
A MPI Inspector will be located at Custom House, 6 Orchard Road, Christchurch for the processing of unaccompanied baggage and private animal clearances. This will take effect from Monday 31 May 2010. Opening Hours are: 8.30am – 4.30pm weekdays.
All commercial clearances will continue to be cleared from Ministry for Primary Industries 14 Sir William Pickering Drive Christchurch.
Phone: +64 3 943 1753
Facsimile: +64 3 943 1745
Location: 14 Sir William Pickering Drive
Private Bag 4765
ChristchurchTeam Leaders: Dave Rollinson
Team Manager: Chris Spence
South Island Manager: Kevin Kennett
- Timaru
Phone: +64 3 684 2615
Facsimile: +64 3 684 7196
Location: 1 Ritchie Street
First Floor, Timaru
PO Box 516
Timaru - Dunedin
Phone: +64 3 951 4707
Facsimile: +64 3 951 4711
Location: Cnr Portsmouth Drive & Strathallan St
PO Box 5648
Dunedin - Invercargill
Phone: +64 3 948 2105
Facsimile: +64 3 948 2109
Location: 137 Spey Street
Private Bag 90-101
Invercargill
Page last updated: 4 April 2013


