Arriving by Air
Most visitors to New Zealand arrive by commercial air travel.
This section sets out what travellers should be aware of before leaving for New Zealand, as well as advice on what not to pack, and what Biosecurity measures they can expect to encounter on arriving here.
A theme for those arriving for a visit is - if in doubt, declare it.( See Declare It brochure
(243 Kb) and also What you cannot bring). Penalties may apply if you break the law. Certain items are considered Risk Goods and are listed under Restricted Items.
Our qualified clearance officers are available to respond to your enquiries 24 hours a day, 7 days a week. For general enquiries phone +64 9 909 8609 or email your enquiries to MAFBNZ Clearance
Additional information is available on the MAFBNZ Clearance Services Facilities page.
If you wish to undertake a commercial operation for travel to New Zealand, see the Border and Transportation Requirements section.
Contact Us
Customer Services Officer
MAF Biosecurity New Zealand
PO Box 2526
Wellington
NEW ZEALAND
Phone: +64 4 894 0560
Fax: +64 4 894 0720
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