Related FAQs

Why do I pay a levy on my import entry when MAF has no interest in it?

MAF is improving procedures for assessing imported goods for biosecurity risk. Under the 2003 Regulations, risk assessment on import documentation is performed manually and MAF recovers the cost through an import documentation fee. This fee has been applied to risk goods only, but all imported goods need to be assessed for risk.

MAF screens all imported goods for the risk they pose to New Zealand. The biosecurity risk screening levy 2006 will be a new cost to importers who have previously not been charged the import documentation fee. Import entries identified as non- risk goods (such as shrink wrapped television sets) will be given a biosecurity clearance with no delay and no further cost beyond the biosecurity risk screening levy. Imported goods considered to be a risk will be identified for further consideration by MAF.

Why have Border Clearance costs changed?

The Biosecurity (Costs) Regulations 2003 have been in place since May 2003 and charges have not been amended since then. The new charges reflect current costs and changes in MAF’s operations. In its provision of cargo clearance services, MAF needs to:

  • Ensure that any changes in practices required at the border are adequately cost recovered;
  • Avoid under and over recovery of costs over time;
  • Ensure charges remain fair and equitable.
What are the major changes in the new Biosecurity Costs Regulations?

The key changes are:

  • An increase in the MAF hourly rate inspection charge to $100 per hour;
  • A new method of charging to recover costs relating to the primary screening of import documentation; a biosecurity risk screening levy of $3.38 will be charged on all imported goods that attract New Zealand Customs Service's import entry transaction fee. The biosecurity risk screening levy replaces the current inspection of import documentation fee from 1 October 2006. The levy will be collected by Customs on behalf of MAF.
  • A new method of charging to pay for sea container clearance system costs and the increased monitoring and verification activities required by the revised import health standard for sea containers; A levy will be charged on all imported sea containers of $16 for full sea containers and $7 for empty containers.
  • The number of categories of inspection charges for used vehicles has been reduced from 15 to four and the fee structure has been simplified. Inspection and re-inspection of used vehicles will be charged at the same rates.
Can we still pay my import fees in cash?

Importers will be able to pay in cash for fees incurred under the Biosecurity (Costs) Regulations 2006.

Will MAF Clearance Inspector waiting time be charged?

A charge for waiting time will be applied in the Biosecurity (Costs) Regulations 2006. This is payable at the applicable hourly rate for a MAF inspector or veterinary inspector for the time each inspector spends in waiting for the goods to become available.

How can we minimise the fees we are charged for importing?

Those being charged can minimise charges by ensuring compliance with the required standards and thus avoid additional inspections. Importers/transitional facilities can minimise charges by ensuring that risk goods are available for inspection at the time that has been booked, and that labour is provided for unpacking and repacking goods. Transitional facilities also need to be kept to the required standard.

Why have organism identification charges changed?

Organism identification is costly work and the fees in the 2003 Regulations charged by the MAF Investigation and Diagnostic Centres (IDCs) did not reflect the true cost of the organism identification work. The fees for the identification of organisms provided by MAF IDCs are not set by the Biosecurity (Costs) Regulations 2006 but are contestable and subject to market forces. Where MAF Biosecurity New Zealand Clearance Service inspectors undertake an organism identification, this would be charged at $100 per hour.

MAFBNZ will apply the following organism identification charging policy for the Biosecurity (Costs) Regulations 2006:

  • Organism identification required for risk profiling and other information gathering making purposes will be funded by the Crown;
  • Importers will be required to pay for organism identification only where it is required to determine whether goods can be cleared for entry into New Zealand. The organism identification charge will be applied to all organisms, ie, regulated and non-regulated.
Why have travel zone fee boundaries changed for Clearance Service Inspectors?

Travel zones fees have been introduced to ensure consistency nation-wide and to provide transparency for such fees. There are four zones. Each zone has been calculated to account for a return trip from the base site. MAF Biosecurity New Zealand Clearance Service has developed zone maps for each key location:

  • Zone 1: $45 0-10 km radius
  • Zone 2: $70 11-25 km
  • Zone 3: $140 26-50 km
  • Zone 4: $200 51-75km

Travel over 75 km is charged on the hourly rate of the inspector for the time that he or she has spent away from base, plus actual and reasonable costs. A zone fee will be applied for each visit. Where more than one inspection is undertaken during the same visit, the zone fee will be shared. If a subsequent re-inspection is required, then an extra zone fee will apply.

How long will these charges stay in force?

MAF anticipates that the new charges will stay in force for at least 3 years. The biosecurity risk screening levy, the shipping container levy and used vehicle inspection fees in the Biosecurity (Costs) Regulations 2006 are subject to memorandum accounting. Memorandum accounting means that if for example, trade volumes were to increase and MAF was to earn more funds than needed, excess funds can be carried forward to cover costs for the following year.

Why have the Border Clearance and organism ID charges changed after the initial consultation?

After the release of its discussion paper Border Clearance Costs and Organism Identification Requirements in April 2006, MAF found that it needed to make modifications to some of its proposals outlined in that discussion paper in light of the consultation feedback received and changes in trade volumes and some costs. The reasons for this were:

  • The volume of used vehicles, containers and general cargo had fallen further than anticipated;
  • The Office of the Auditor- General had released its report on Managing biosecurity risks associated with high-risk sea containers recommending that MAF undertake additional work on containers;
  • Some further costs had been identified.

Consequently, the shipping container levy was increased to enable more work to be undertaken on sea containers and the biosecurity risk screening levy was increased to fund more risk profiling effort and systems development as recommended by the Office of the Auditor-General report and further internal work. The hourly inspection rate was also increased slightly to ensure sustainability of the fees for the next 3 years.

What rate will cargo shipped prior to 7 September 2006 be charged at?

The new charges under the Biosecurity (Costs) Regulations 2006 become effective from 7 September 2006. Imported goods that land in New Zealand and require biosecurity clearance from 7 September onwards will be charged the fees contained in the Biosecurity (Costs) Regulations 2006.

I have a Customs Permit to Remove an LCL/FAK/FCL container from the wharf to a Customs-controlled area (CCA) prior to lodging

You should lodge your container information and quarantine declaration with MAF prior to the vessel arriving in New Zealand. This is to allow the necessary risk analysis to be done on your container before arrival, to minimize delays in New Zealand. To lodge the information electronically prior to making your import entry, you should use the dedicated Customs ECI report option (see Question 5). You will either receive a message back allowing your container to be taken to a MAF-approved transitional facility (see Question 6) or a message requiring you to contact MAF to make arrangements for a container inspection (see Questions 7, 8, 11). You may also make a manual application to MAF if you prefer.

At some ports with documented, MAF-approved equivalent biosecurity systems in place, otherwise low-risk containers may be transported from the wharf to an inland facility prior to presentation of the quarantine declaration. But you should still plan to lodge all information with MAF as early as possible, to avoid delays between unloading and transport from the wharf.

When do I lodge my Quarantine Declaration for a container that is arriving to one port and then transhipped to another port?

You should lodge your container information, including the quarantine declaration, with MAF prior to the vessel arriving in New Zealand. This is to allow the necessary risk analysis to be done on your container before arrival, to minimize delays in New Zealand. If you plan to lodge your Customs import entry late (e.g. after arrival of the vessel), you must still lodge details of the container with MAF (use the dedicated Customs ECI report, or make a manual application) before it is moved from the wharf.

At some ports with documented, MAF-approved equivalent biosecurity systems in place, otherwise low-risk containers may be transported from the wharf to an inland facility prior to presentation of the quarantine declaration. But you should still plan to lodge all information with MAF as early as possible, to avoid delays between unloading and transport from the wharf.

What does this Customs message 'MAF AUDIT' mean, and how do I get a BACC to move my container(s) from the wharf?

A small proportion of containers will be selected for an audit on a random basis. Such containers will be identified by the words "MAF AUDIT" in the message you receive from Customs. Fax a copy of the container Quarantine Declaration to your local MAF office immediately, but in all cases within 12 hours of receiving this message. Many audit containers will also require external and internal inspection by MAF as part of the audit. You should contact your local MAF office with an Application for a BACC accompanied by consignment information (Bill of Lading and invoice), ideally when you fax your container Quarantine Declaration, to make arrangements for inspection. You should have your Customs Client Reference number or ECI number on your application so MAF can look up your container. Once these arrangements have been made, and any external requirements taken care of, MAF will issue a BACC allowing your container to move to an approved transitional facility.

What does this Customs message 'MAF HOLD' mean, and how do I get a BACC to move my container(s) from the wharf?

Your container has goods that require MAF clearance. Contact your local MAF office with an Application for a BACC and appropriate documentation for the goods in your container. You should have your Customs Client Reference number or ECI number on your application so MAF can look up your container. MAF will advise whether the goods require an inspection. Confirm the transitional facility to which the goods will go. MAF will issue a BACC allowing your container and goods to move off the wharf.

What does this Customs message "MAF INTERNAL" mean, and how do I get a BACC to move my container(s) from the wharf?

These words indicate that your container requires supervision of devanning by MAF. Contact your local MAF office with an Application for a BACC to confirm the transitional facility to which your container will go, and make an appointment for an officer to be present to supervise devanning. You should have your Customs Client Reference number or ECI number on your application so MAF can look up your container. MAF will prepare a BACC allowing your container to move to the transitional facility, where it must be held unopened until the MAF officer arrives.

What do these Customs messages 'MAF EXTERNAL', 'MAF WASH' or 'MAF FUMIGATE' mean, and how do I get a BACC?

These words indicate that your container requires one or more actions to be taken on the wharf. Once the action has been taken, MAF will issue a BACC allowing your container to move from the wharf. Contact your local MAF office with an Application for a BACC to confirm the transitional facility to which your container will go and the email address / fax number where they should send the BACC. You should have your Customs Client Reference number or ECI number on your application so MAF can look up your container.

What does this Customs message 'MAF CLEARANCE GIVEN TO MOVE FROM WHARF TO AN ATF' mean, and do I still need a BACC?

If you have received this message in response to a Customs Import Entry, your container can be moved off the wharf and taken to a MAF-approved transitional facility, where it must be checked by an Accredited Person. This message replaces the BACC to remove a low-risk container from the wharf. You do not need to lodge an Application for a BACC with MAF. This message does not constitute final MAF clearance of the container. The Accredited Person who checks the container at the devanning facility must still file a container log sheet for the container and obtain final MAF clearance for the container.

If you have received this message in response to a Customs ECI report for a loaded container being moved under bond, your container can be moved off the wharf and taken to a MAF-approved transitional facility. It must be held unopened until the contents list and hard copy Quarantine Declaration, if available, are presented to MAF and a direction given regarding the container. The message replaces the BACC to remove the container from the wharf, but MAF must evaluate the internal contents and status of the container before the container is opened. This message does not constitute final clearance of the container.

If you have received this message in response to a shipping ECI report for an empty container, your container can be moved off the wharf and taken to a MAF-approved transitional facility, where it must be checked by an Accredited Person and/or subject to an equivalent system. This message replaces the BACC to remove a low-risk container from the wharf. It does not constitute final MAF clearance of the container.

I am making a Customs ECI report. How do I lodge the Quarantine Declaration?

If you are lodging data for an LCL container or FCL container being moved under bond using a dedicated ECI report, you should insert the words "MAF CONTAINER MOVEMENT REQUEST" in the Goods Description field for the container. The field "Quarantine Code" corresponds to the container cleanliness question of the Quarantine Declaration. If the answer to the cleanliness question is "Yes", insert "C" into the "Quarantine Code" field (or "B" if the container has also been fumigated). If the answer to the cleanliness question is "No", leave the field blank (or insert "F" if the container has been fumigated). If you do not have a Quarantine Declaration for the container, or if the declaration is not compliant, leave the field blank.

The field "Prohibited Packaging Indicator" corresponds to the prohibited packaging question of the Quarantine Declaration. If the answer to the prohibited packaging question on the declaration is "Yes", insert "Y" in this field. If the answer to the prohibited packaging question on the declaration is "No", or if you do not have a compliant Quarantine Declaration, insert "N" in this field. The Quarantine Declaration must be presented to MAF prior to the container being opened at the transitional facility, so that the questions about wood packaging can be evaluated.

If you are lodging data for containers on a shipping ECI report, note that shipping companies are only responsible for providing Quarantine Declarations for empty containers being imported. For containers on a shipping ECI report, in the "Quarantine Code" field, if the answer to the container cleanliness question of the Quarantine Declaration is "Y", insert "C" into the "Quarantine Code" field (or "B" if the container has also been fumigated). If the answer to the cleanliness question is "No", leave the field blank (or insert "F" if the container has been fumigated). If you do not have a Quarantine Declaration for the container, or the Quarantine Declaration is non-compliant, leave the field blank.

In the "Prohibited Packaging Indicator" field, where the answer shown to the packaging materials question on the QD is "Yes" insert "Y". Where the answer shown is "No", insert "N". If you do not have a Quarantine Declaration for the container, or the Quarantine Declaration is non-compliant, insert in this field "N" standing for "No".

I am making a Customs Import Entry. How do I lodge the Quarantine Declaration?

You should insert "MCD" (standing for MAF container declaration) in the code section of an Other Information field. If you hold a Quarantine Declaration, enter a 5-character string of "Y" and "N" values representing the answers to the 5 yes/no questions of the Quarantine Declaration, in the order shown below (they must be entered in the following order, regardless of the order in which they are shown on your quarantine declaration).

  1. Container cleanliness (the answer to the container cleanliness question, Y or N, must be the first character in the string).
  2. Packaging materials (the answer to the packaging materials question, Y or N, must be the second character in the string).
  3. Wood packaging (the answer to whether wood packaging is present in the container, Y or N, must be the third character in the string).
  4. Wood treated (the answer to whether the wood packaging in the container has been treated, Y or N, must be the fourth character in the string).
  5. Treatment certificate available (the answer to whether a treatment certificate for the wood packaging is available, Y or N, must be the fifth character in the string).

The question on type of wood treatment used is not included. Not all possible "Y/N" combinations are valid: if the answer to wood present is entered as "No", the answers to the wood treated and treatment certificate questions must also be "No", or the entry will be rejected. If the wood treated question is answered as "No", the answer to the treatment certificate question must also be "No", or the entry will be rejected.

If you do not have a Quarantine Declaration, or if the Quarantine Declaration is non-compliant, enter MCD in the code section of the field, but leave the data section of the field blank. If your supplier has entered invalid data (for instance, answered that no wood is present and wood has been treated, or that wood has not been treated and a treatment certificate is available), enter MCD in the code section of the field and leave the data section blank.

What if my supplier sends an Australian Quarantine Packing Declaration instead of the New Zealand form?

Australian packing declarations are not accepted in lieu of New Zealand Quarantine Declarations. You should follow the steps in Question 4 (import entry) or 5 (ECI report) for non-compliant Quarantine Declarations.

What if the Quarantine Declaration is not compliant, or my supplier doesn't know the answer to a question or leaves it blank?

If the Quarantine Declaration is not compliant (see Question 1), or if a question of the Quarantine Declaration has been answered "don’t know" or left blank, you should follow the steps in Question 4 (import entry) or 5 (ECI report) for non-compliant Quarantine Declarations.

How do I know if the Quarantine Declaration (QD) I have received is compliant with MAF's requirements?

The Quarantine Declaration should contain the information shown on the sample quarantine declaration in the import health standard for sea containers (go to www.biosecurity.govt.nz/regs/cont-carg to obtain a copy of the standard).

The Quarantine Declaration must:

  • Specify the container numbers.
    • Each declaration may be for one or multiple sea containers.
    • A list of containers covered by the QD may be on an attachment. There must be some linkage between this list and the front page containing the questions. (i.e. Pages 1 of 2 and 2 of 2 or commonly numbered documents.)
  • Answer all of the questions shown on the sample quarantine declaration (in the standard). The questions do not have to be in the same sequence as they appear on the sample.
  • Conclude with the name and signature of the person making the declaration.
    • Stamped or electronic signatures are acceptable.
  • Be dated.

The following are not compulsory but are desirable:

The Quarantine Declaration should:

  • Be on supplier letterhead paper (or stamped with a company seal).
  • Specify a vessel and voyage number (if known by the declarant).
  • Show the designation of the person signing.

Please note:

  • Translations of the quarantine declaration in 19 different languages are also available on the website listed above. Please note that these forms are displayed for information purposes only and the English version must be presented prior any container entering into New Zealand.
  • Australian "Packing Declaration" certificates are not accepted in lieu of the New Zealand Quarantine declaration.
Quarantine Declaration
Where can I find more information?

If you have any further questions on the new MAF Biosecurity New Zealand fees, contact:

Cyril Evans
MAFBNZ Clearance Service
Ph: 04 894 4206
evansc@maf.govt.nz

When will I receive my BACC to remove my container(s) from the wharf?

If you have received a message from Customs saying "MAF CLEARANCE GIVEN TO MOVE FROM WHARF TO AN ATF", you do not require a BACC to remove your container from the wharf. See question 6 for more details.

If you have received a different message from Customs and have not yet sent MAF an Application for a BACC, you should complete this application, including relevant documentation, and submit it to your local MAF office. You can fax the application and documentation to the office, or bring it to MAF in person during weekday office hours.

If you have submitted your application via inbound messaging (eBACCa) then our target turnaround time is 3 business hours for air cargo and 6 business hours for sea cargo. If you have submitted your application via fax then our target turnaround time is 1 business day for air cargo and 2 business days for sea cargo.

What are the hours of operation for my local MAF office?

MAF offices are open during standard working hours (8 am - 5 pm, Monday - Friday, excluding public holidays) for BACC processing.

What do I have to do to receive my final clearance BACC for my container(s)?

If you are an Accredited Person and have not completed a container log sheet, you should do so. 

Alternatively, if you can not access the website, you may fax a manual log sheet to MAF at 09 300 3205.

What goods can be imported into New Zealand?

A wide range of goods can be imported into New Zealand. Certain goods will have to meet specific import conditions before clearance.

To check if you can import a particular item you will need to refer to the relevant Import Health Standard.

Who makes decisions about issuing an Import Health Standard?

Under the Biosecurity Act 1993, decisions on issuing import health standards are the responsibility of the Director-General of MAF, on the recommendation of a Chief Technical Officer from Biosecurity New Zealand. Biosecurity New Zealand is the part of MAF that administers the Biosecurity Act.

Why are regulations needed to control wood packaging moving internationally?

Internationally wood packaging is recognized as an important pathway in the transmission of pests. A significant proportion of wood packaging is manufactured from relatively low quality raw wood which is likely to contain pests.

Many invasive pests have been intercepted on wood dunnage, pallets, crating or other wood packaging imported into New Zealand.