Mail coming into New Zealand needs to pass strict biosecurity requirements to prevent the introduction of harmful pests and diseases. Incoming mail is screened using the required declaration, x-rays and detector dogs to detect items that may contain restricted goods.
Use our tool to help you find out
We've got a tool to help you quickly get an answer about whether your food or other item is allowed into New Zealand. We don't have everything listed in the tool but it covers the food and other items we most frequently get asked about. The tool will also tell you whether there are any weight or quantity restrictions.
Check what you may need to declare
Parcels and other articles being sent to New Zealand from overseas require a declaration sticker. This is issued by the postal service in the overseas country and usually contains the content's description, weight and value. No declaration is required for letters.
Before you mail something to New Zealand, find out about items considered risk goods, which you need to declare.
Risk goods will be inspected
Mail that may contain risk goods like food, souvenirs or seeds, will be opened and examined and may be detained at the border to ensure compliance with New Zealand's biosecurity requirements.
If your mail item is held because it poses a biosecurity risk, you should get a letter from MPI explaining your options.
Make sure your mail doesn't contain any prohibited items and that you don't use packaging containing prohibited items. This includes:
- plants, plant materials, and seeds
- animal products
- straw and rattan items
- wooden items and products
- live animals
- endangered species.
You usually can't send anything in the post which is:
- inadequately packaged
- containing cash.
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For urgent problems, call 0800 00 83 33 (NZ only)