Resources for travellers to New Zealand
Publications, links, videos, and other resources translated in several languages to help you know what to declare on your arrival to New Zealand.
On this page:
- Declare or dispose guide
- Cruise ship video
- Pawder Patrol video
- Passenger Arrival Cards
- Fact sheet
In New Zealand, the law is very clear. If you are carrying goods that could be a biosecurity risk, including airline food, you must declare them or dispose of them in the amnesty bins at our borders – otherwise, don't bring them. Our quick guide has more information.
Download a copy of the guide (English) [PDF, 913 KB]
Download the guide in other languages:
Deutsch (German) [PDF, 2 MB]
中国话的 (Chinese) [PDF, 3.1 MB]
ਪੰਜਾਬੀ ਦੇ (Punjabi) [PDF, 2.6 MB]
हिंदी (Hindi) [PDF, 2.8 MB]
한국어 (Korean) [PDF, 2.4 MB]
Samoan [PDF, 5 MB]
Watch MPI's declare or dispose video for cruise ship passengers.
Welcome to New Zealand, a land with a unique environment and biodiversity.
Because New Zealand is so special, it's important to protect it, and there are laws in place you need to know about. Any of these bags, including your bags, could without you knowing be carrying pests and disease that would harm New Zealand's environment or economy. If you are ending your cruise and disembarking in New Zealand you must tell a biosecurity inspector about certain things you may have in your bags.
We need to know if you have fruit, meat, or animal products, honey, or if you are carrying shells or wooden souvenirs, and outdoor or sports equipment. We also need to know if you've been doing outdoor activities in another country such as playing golf, visiting nature parks, or going on farm tours. You may have picked up dirt or seeds in your footwear. Declare any of this on the arrival card if you have been given one. If you have something to declare tell us more on the biosecurity card. We may inspect items before you disembark.
If you're not sure, declare. If you are going ashore for day trips or sightseeing in New Zealand, you cannot take any food products off the ship. Our detector dogs and staff are trained to find any food or plants.
If you fail to declare, for any reason, you could be fined a minimum of $400 instantly.
Deliberate offending can result in harsher penalties.
Help us protect New Zealand. Don't forget.
Declare or dispose. It is New Zealand law.
[End of transcript]
Watch Officer Goodboy explain New Zealand's main biosecurity requirements and the importance of declaring or disposing.
[A title “Border Patrol” appears above a conveyor belt of suitcases, then changes to read Pawder Patrol. A computer-animated dog, dressed as a biosecurity officer, stands behind the conveyor belt. He fumbles with a microphone clipped to his collar then walks toward the camera.]
Officer Goodboy: "Is here fine? I’m a bit far away…should I come a little closer?"
[A hand appears from behind the camera indicating that he should stop.]
Cameraman: "No, stay there, stay, staaaaay."
[The hand disappears, and a title appears – Officer Goodboy, Biosecurity Officer.]
Officer Goodboy: "Uhh, well…I’ve been working as a biosecurity officer for about a year now. But sometimes it seems more like 7!
[The camera pulls out to show a conveyor belt in front of Officer Goodboy, which carries packages and a suitcase.]
"My job’s to sniff out the stuff people forget to declare or dispose of.
[Officer Goodboy’s nose starts twitching. He presses the button to stop the conveyor belt, opens the suitcase, sniffs around, and pulls out an apple with his mouth.]
[He spits the apple into his paw.]
"In my line of work, all fruit and veggies are considered rotten, since they could hide diseases and pests harmful to New Zealand’s clean and green environment.
[He tosses the apple into a bin labelled “Dispose here please”. He sniffs the bin, then dives in headfirst and starts pulling out different foods.]
"Eggs, meat, honey, cooking ingredients. Even herbs, seeds and spices need to be de…de…de…declared!
[He sneezes, which sends him flying out of the bin in a cloud of spice.]
"Gets me every time.
[A moving conveyor belt carries a dirty tramping pack and bedroll.]
"Used outdoor equipment does too.
[Officer Goodboy sniffs some dirty outdoor equipment then turns up his nose. He points at the backpack.]
"Brrr. I don’t know what that’s been in, but that is not allowed! If they haven’t been declared though, you’ll be fined $400. Which, as we say in the industry, is ruff.
[He waits, then comes closer to the camera.]
"Hey, hey, hey. Take a few tricks from an old fella like me. Save yourself a heap of trouble by throwing any risk items in the airport amnesty bins after landing.
[A bin labelled “Dispose here please” is shown. Officer Goodboy ducks down and grabs a form – a passenger arrival card – in his mouth.]
"And be sure to fill out one of these puppies.
[He pulls the form out of his mouth with his paw. The form is covered in slobber.]
"And if you’re not sure what to do, just ask an officer like me, or my handler, who probably won't expect a treat afterwards.
[A title appears that says 'Declare or dispose your items. Avoid a $400 fine'. Logos for the New Zealand government and MPI are also shown.]
[Officer Goodboy holds out the form then shakes it.]
"Sorry, you might want to wipe the slobber off that one."
[End of transcript]
Watch the video in other languages
The Pawder Patrol video is also in other languages on YouTube:
The NZ Customs Service website has sample passenger arrival cards to download in English and other languages. Note, the sample cards are guides only, and can't be presented to Customs or MPI staff.
It's not all about dogs [PDF, 392 KB]
We're making improvements to our feedback form and it's temporarily unavailable.
For urgent problems, call 0800 00 83 33 (NZ only)